What an AI chatbot can (and can't) do for your business

It's easy to oversell what an AI chatbot can do. Ours is deliberately scoped: answer questions about your business, help visitors work out what they need, and capture an enquiry when a human should take over.

It won't invent a price it hasn't been given. It won't promise a service that isn't available yet. And when it isn't confident, it says so and points the visitor toward a real conversation instead of guessing.

That restraint is the point — a chatbot that's honest about its limits is more useful than one that sounds confident and is wrong.