Privacy Policy

Last updated: 28 July 2026

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1. Information we collect

We collect information you provide directly, such as your name, business name, email address, phone number, and the contents of any enquiry submitted through our contact form or AI chat assistant. We do not knowingly collect financial account details, government identifiers, or other sensitive information through this site.

2. How we use information

We use the information you provide to respond to enquiries, provide quotes, and — where you become a client — to deliver the services you've engaged us for. Conversations with our AI assistant are stored so we can review and improve it.

3. Third-party services

We use Supabase for authentication and data storage, and OpenAI to power our AI chat assistant. Information you submit may be processed by these providers on our behalf, subject to their own privacy and security practices.

4. Data security

We apply reasonable technical safeguards — including database access controls — to protect information you provide. No online system is completely secure, and we cannot guarantee absolute security.

5. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at hello@elevateos.com.au.

6. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.